Privacy Policy
EclassGuru respects your privacy. This policy explains how personal information is collected, used, shared, and retained when you use https://eclassguru.com.
Website Operator: [Full legal name of the individual or business operating EclassGuru]
Last Updated: [Publication date]
1. Information We Collect
Depending on the features you use, we may collect:
- Account information: Your name, username, email address, and profile details you provide.
- Learning information: Course enrolments, lesson completion, learning progress, and quiz or assessment responses where those features are available.
- Purchase information: Order and billing details, and delivery information where required.
- Contact information: Your name, email address, and messages submitted through our contact form.
- Technical information: IP address, browser or device details, and access logs needed for website operation and security.
Not every category is collected from every visitor. Collection depends on your activity and the features available.
2. How We Use Information
We use information to:
- Create and manage accounts.
- Verify email addresses and process password resets.
- Provide the appropriate access to courses and study materials.
- Save learning progress.
- Process available purchases and related services.
- Respond to questions and support requests.
- Investigate misuse and protect the website.
Optional promotional messages are separate from essential account, security, and service communications.
3. Cookies and Login Sessions
The website may use cookies or similar technologies to maintain login sessions, remember preferences, and support security.
You can manage cookies through your browser. Blocking necessary cookies may prevent login or other features from working correctly.
Analytics and advertising services currently used: [List the actual services and their purposes, or state that none are used.]
4. Service Providers and Information Sharing
Services such as hosting, email delivery, video delivery, and—where available—payment processing or shipping may require relevant information to perform their functions.
Current service providers: [List each provider, its purpose, and a link to its privacy policy.]
Information may also be disclosed where required by law or necessary for a legitimate security investigation.
5. External Links and Embedded Content
Our pages may contain videos, social media content, or links to other websites.
These services may collect information under their own policies when their content loads or when you visit them. Please review the relevant provider’s privacy policy.
6. How Long We Keep Information
Information is retained for the period needed to provide the relevant service, handle requests, maintain security, and meet applicable record-keeping obligations.
Retention periods or criteria:
- Account and learning records: [Specify.]
- Contact messages: [Specify.]
- Security and access logs: [Specify.]
- Order and transaction records: [Specify.]
- Backup copies: [Specify.]
7. Requests About Your Information
You can use our Contact Us page to request correction of your information, a copy of relevant personal data, account closure, or deletion.
We may need to verify your identity before processing a request. Some records may need to be retained for applicable legal or transaction-related reasons. Where relevant, we will explain these limitations.
8. Children and Student Accounts
Parents or guardians should supervise a minor’s account use and purchases. Where parental consent is required, the appropriate consent and verification process must be completed.
Parents or guardians may contact us with questions about a child’s information or to request its removal.
Parental consent and verification process: [Describe the process actually implemented on the website.]
9. Information Security
We use appropriate technical and organisational measures to reduce the risk of unauthorised access and misuse. However, no online service can guarantee complete security.
Keep your login details and verification links private.
10. Changes and Contact
We may update this policy when our services or information-handling practices change. The updated date will appear on this page.
For privacy questions or requests, please use Contact Us.